Home care and help designed for you.

Gladys is the easiest way to find trusted local Carers and Helpers in your community.

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4.7

from our reviews

Home care from people who’ve been there

After struggling to find great care and support for our own families, we decided to set up Gladys and do things differently. We find and introduce you to the best and brightest local Helpers and Carers around Bath.

Find Local Help

Why Gladys

Empowering people, Supporting in community

Our model celebrates individuality and connections between trusted local people. We believe everyone deserves to be treated with respect and compassion, and our unique blend of professional Carers and local Helpers ensures that. Not only are we supporting people with their day-to-day needs, but we are creating local jobs for professionals, Mums, retirees and students.

Personalised care, unmatched support

Our carers bring clinical expertise, while our local Helpers offer home and community assistance with tasks ranging from shopping to garden centre visit. This creates a practical and life-enhancing experience that improves the well-being of your loved ones.

Verified and insured

Our Carers and Helpers are all verified and are DBS checked by the Gladys team. We also make sure that everyone on our platform is insured. This means that when you book someone with Gladys you can be confident in their ability to help your loved one.

The best price

Cutting out agency overheads and paying Carers & Helpers more means you get the best price and the best quality of support from motivated and happy people. Our aim is to cut out the middle-man. We also pay better than most agencies, just by cutting out the bureaucracy. We believe that fair pay is the only way to ensure people are their best at work. You will see when you meet our helpers.

It’s easy

as cake

Update your payment terms with our template

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Glad we could help...

How it works

We've made it super simple to find and organise great care from fantastic local people.

Find Local Support

Enter a few details about the care you need

We’ll need to find out who needs support, where, the tasks you need to be done and your schedule. We’ll then use this information to help you build out a profile for yourself or your loved one, which gets seen by your helper.

Receive a curated list of Helpers and Carers

Once we’ve learned about what you need, we’ll offer you a curated list of locals who can help. You will always make the decisions around who you want to work with.

Chat directly with Helpers

We encourage you to test the relationship and see if your matches are the right fit. After all, you need to feel comfortable. You can also make sure that the helper is happy to help with all of the tasks to be done.

Book and pay in one simple place

When you’re happy, you can book your free visit and organise a rolling schedule if it suits you. We will provide the cake for some afternoon tea.

GLOWING reviews

How we’re helping

"Katie contacted me about a care package and explained how Gladys works. She is lovely and gives u great encouragement and feedback and is extremely helpful. I would definitely recommend working with Gladys 💯 any problems I didn’t hesitate to contact them."

Simon

Client

"It was a pleasure to meet Paige and Katy. My grandmother was comfortable and happy with them too. They both fitted in - lovely."

Nikki

Client

"I have given Gladys a 5 star rating as I cannot recommend them highly enough. We are more than happy with the care our mum receives with the carers from Gladys. They are truly lovely people and are very easy to communicate with."

Sushi

Client

"I am so happy that you introduced us to Kate. When she arrives, she is always so upbeat and friendly. I don't know how she does it. She just gets on with everything and I really like her. We would hate to lose her."

Helen

Client

"Nilva is absolutely lovely. We get along very nicely. She is going to come and help me get up and about in the mornings after she finishes dropping her kids off on the school run. This works really well for us both."

Hazel

Client

"Working with Jeanette has been so lovely! Its so nice to spend time helping someone out and having a chat with them as well!"

Emily

Client

Want to get involved?

FOR CLIENTS

Expert help from trusted local people

Gladys puts you in touch with verified, trusted Carers and Helpers who can help with all manner of tasks, like ironing, trips to the doctor to cleaning the house, washing the dog and companionship.

FOR CARERS

Interested in helping out locally?

We’re always looking for lovely local people to come and join our community and help provide support and care locally. We have everything you need to know if you’d be interested in coming on board.

The Care Hub

We know how hard it can be to navigate the complexities of care and help for your older loved ones. We’ve hand-selected the best content and guidance from a trusted team of experts to break through the jargon and help you understand everything you need to know

The Real Cost of Care

Compare potential savings when hiring self employed carers vs traditional care solutions.

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Feb 15, 2024

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The Costs of Home Care: A Comprehensive Guide

In recent years, the demand for home care services has surged as individuals seek alternatives to traditional healthcare

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Nov 24, 2023

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How To Tell When Someone Needs Extra Care At Home

Watching a family member struggle with daily activities can be challenging. If your loved one...

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Oct 4, 2023

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4 minute read

View all articles

Common Questions

Here are some of the most frequently asked questions about our home care and help services. If you can't find an answer to your question then get in touch.

Get in Touch

How much does help cost?

Our prices start at £20.00 an hour and are set by our lovely Carers and Helpers depending on their levels of qualification and experience. This gives you the best quality of help for the best possible price and is typically over £8 an hour cheaper than traditional home care companies.

What services do you offer?

Our Carers and helpers can offer a range of different helpful services to make sure your loved one gets a service that they love. This includes:
‍
- Light cleaning
- Laundry
- Meal preparation and cooking
- Changing bedding
- Welfare checks
- Companionship and friendship
- Shopping and errands
- Trips to and from the GP or the hospital
- Recreational trips and visits
- Dog walking & pet care
- Help with administration like post, emails, phone calls and technology
- Medication reminders & prompts

If there’s something not included in this list that you need help with, then make sure you ask. Helping your loved one to received personalised support is incredibly important to us. Ask your Carer or Helper and they’ll be happy to assist if they’re able.

How do I change or cancel a visit?

Plans change, we get that it happens and sometimes it can be last minute. All you need to do is contact your Carer or Helper via the number we provide you when you are onboard. To protect Carers and Helpers we need at least 24 hours’ notice, otherwise, you’ll be charged for the visit.

How do I increase the duration or frequency of a visit?

There’s no problem at all. Please ask us if you need a Carer or Helper to extend their visit. Whilst they might not always be able to accommodate on the day if they have a fully booked schedule, we’ll always be able to help suggest a way forward.

How can you pay for care?

There are three main avenues you can take. These are:

1. Paying privately
2. Checking with NHS continuing healthcare funding
3. Applying for local authority funding

‍Make sure you also check your eligibility for benefits using a benefits calculator

How do you make sure the Carers and Helpers you send are verified?

We ensure we follow a rigorous screening process and only accept the best possible candidates. This includes an enhanced DBS check, ID verification and interviews with our team.

Are the Carers and Helpers insured?

Yes, they will have public liability insurance and if they’re using their vehicle for trips, they’ll have the appropriate car insurance.