How it works
Connecting older people with local trusted expert Carers and Helpers in the community.
from our reviews
Four steps to finding a long-lasting care match
We've made it super simple to find and organise great care from fantastic local people.
Enter a few details about the care you need
We’ll need to find out who we’re looking after, where, the tasks you need to be done and your schedule. We’ll then use this information to help you build out a care profile for your loved one, which gets seen by your care team.
Browse a curated list of local professionals and helpers
Once we’ve learned about your needs, we’ll match you to a curated set of local professionals and provide the introductions.
Chat directly with your matches
You can then chat directly with your matches and decide if the fit is right.
Book and pay in one simple place
When you’re happy, you can book your free visit and organise a rolling schedule if it suits you.
Created by people who have been there
After struggling to find quality and consistent care for our grandmothers, we solved the problem ourselves. That’s where Gladys was born. We know that great care and help has four main factors.
Championing Local Carers
The people who visit are locals. This means they have commonality and know all the best spots for things like lunch or where the local GP is.
Create your own care circle
By organising with people directly, you can set out a schedule that works for everyone. This means there are fewer dropouts and more continuity from people who can flex around their own family commitments.
The best price
By cutting out the middleman agencies, we could get the best prices and pay the carers more. This means that unlike most of the care sector, pay is actually attractive.
You decide what happens
If you simplify the process of finding the right people and let families decide what happens, you end up getting exactly what your loved one needs, not compromising to fit around red tape and bureaucracy.
What do families using Gladys think?
We've got a few good reviews up our sleeves, here're some of the most recent.
"Gladys' carers have been an absolute lifeline for us. They're so compassionate; it's like having an extra family member. My mum looks forward to their visits every day. Couldn't be happier!"
Irene C.
Honestly, the helpers from Gladys are a godsend. They don't just 'do their job'; they invest emotionally in their clients. My father couldn't be in better hands.!
Anya R.
"The helpers at Gladys have been more than just caregivers; they've become part of our family circle. You can really tell they love what they do, and it shines through in their service."
Rick A.
"We're deeply grateful for Gladys. Their helpers are punctual, skilled, and incredibly empathetic. They've made a world of difference in my husband's day-to-day comfort."
Rob M.
"Gladys offers something truly special. It's not just the excellent care they provide, but the warmth and sincerity their carers bring into our home. Highly commendable."
Christ T.
"Switching to Gladys was a no-brainer for us. Their carers are professional, yet personal. My grandmother feels more like a friend is visiting her rather than a healthcare provider."
Amanah O.
"My dad's carer from Gladys has brought happiness back into his life. They share stories, play games, and it's heart-warming to see the bond they've formed. Gladys has been a blessing."
Emily B.
HERE WHEN YOU NEED US
If you’d like to know more, we’re here to help
If you’re wondering what kind of care and support your loved one might need, we’re here to chat.
Common Questions
Here are some of the most frequently asked questions about our home care and help services. If you can't find an answer to your question then get in touch.
How much does help cost?
Our prices start at £20.00 an hour and are set by our lovely Carers and Helpers depending on their levels of qualification and experience. This gives you the best quality of help for the best possible price and is typically over £8 an hour cheaper than traditional home care companies.
What services do you offer?
Our Carers and helpers can offer a range of different helpful services to make sure your loved one gets a service that they love. This includes:
- Light cleaning
- Laundry
- Meal preparation and cooking
- Changing bedding
- Welfare checks
- Companionship and friendship
- Shopping and errands
- Trips to and from the GP or the hospital
- Recreational trips and visits
- Dog walking & pet care
- Help with administration like post, emails, phone calls and technology
- Medication reminders & prompts
If there’s something not included in this list that you need help with, then make sure you ask. Helping your loved one to received personalised support is incredibly important to us. Ask your Carer or Helper and they’ll be happy to assist if they’re able.
- Light cleaning
- Laundry
- Meal preparation and cooking
- Changing bedding
- Welfare checks
- Companionship and friendship
- Shopping and errands
- Trips to and from the GP or the hospital
- Recreational trips and visits
- Dog walking & pet care
- Help with administration like post, emails, phone calls and technology
- Medication reminders & prompts
If there’s something not included in this list that you need help with, then make sure you ask. Helping your loved one to received personalised support is incredibly important to us. Ask your Carer or Helper and they’ll be happy to assist if they’re able.
How do I change or cancel a visit?
Plans change, we get that it happens and sometimes it can be last minute. All you need to do is contact your Carer or Helper via the number we provide you when you are onboard. To protect Carers and Helpers we need at least 24 hours’ notice, otherwise, you’ll be charged for the visit.
How do I increase the duration or frequency of a visit?
There’s no problem at all. Please ask us if you need a Carer or Helper to extend their visit. Whilst they might not always be able to accommodate on the day if they have a fully booked schedule, we’ll always be able to help suggest a way forward.
How can you pay for care?
There are three main avenues you can take. These are:
1. Paying privately
2. Checking with NHS continuing healthcare funding
3. Applying for local authority funding
Make sure you also check your eligibility for benefits using a benefits calculator
1. Paying privately
2. Checking with NHS continuing healthcare funding
3. Applying for local authority funding
Make sure you also check your eligibility for benefits using a benefits calculator
How do you make sure the Carers and Helpers you send are verified?
We ensure we follow a rigorous screening process and only accept the best possible candidates. This includes an enhanced DBS check, ID verification and interviews with our team.
Are the Carers and Helpers insured?
Yes, they will have public liability insurance and if they’re using their vehicle for trips, they’ll have the appropriate car insurance.