How Gladys Works: Simple, Transparent, and Focused on You
We are a trusted introductory agency committed to making caring for elderly parents or other loved ones as straightforward as possible.
Tell Us What You Need
Complete Our Online Form
This secure form helps us understand your unique situation—whether you need companionship care, short term care, home help, or comprehensive 24-hour care at home.
Next Steps After the Form
Once you submit the enquiry, a member of the Gladys team will promptly get in touch. We will discuss your needs in detail, clarify any questions about in-home carer pricing, and understand what the perfect elderly care package looks like for your family. We are here to support you if you feel like my elderly mother is consuming my life and need reliable help.
The Gladys Difference: Control and Choice
Features
Typical Care Agency
Gladys (Introductory Agency)
Carer Selection
The agency assigns a carer, often with frequent rotation.
You Choose Your Carer: Interview and select the private home carer who is the best fit.
Pricing
High overheads and fees are built into the hourly rate.
Transparent Paid Carer Costs: You agree on the carer prices "near me" directly with the carer, often resulting in a lower average cost of care at home.
Consistency
Different carers may visit on different days or weeks.
Familiar Faces: Build a deep, lasting relationship with one self-employed professional.
Focus
Care is directed and managed by the agency rota.
Flexibility and Independence: Care is directed by you.
Finding Your Perfect Match
Vetting and Quality
Every professional on our platform is carefully vetted, ensuring they meet high standards for experience and compassion. We answer the question: "What is a home carer?" by providing you with only the best.
The Introduction
Based on your needs—whether it's managing live-in care costs or finding a trusted professional for occasional support for elderly living at home—we introduce you to the most suitable carers in your local area.
Connect & Schedule
Agreed Terms
You set the schedule and the paid carer costs for your in-home carer pricing.
Ongoing Support
Gladys remains your partner, handling the admin and providing support services so you can focus on receiving compassionate home care.
Why Choose Gladys?
Gladys is committed to delivering exceptional care that meets the unique needs of every client.
Trusted Local Expertise
Based in Bath, Bristol and surrounding areas, our carers are part of your community, ensuring familiarity and reliability.
Promoting independence
Our approach focuses on empowering clients to remain active and engaged in their daily lives.
Flexible Options
From occasional visits to daily assistance, we provide care that adapts to your loved one's lifestyle.
Personalised service
We tailor our service to each individual's needs and interests, preferences and requirements.
Compassionate Carers
Every carer at Gladys is selected for their for their dedication and understanding, bringing warmth and professionalism to every interaction
At Gladys, we take pride in doing things differently. We are not a traditional domiciliary care agency; instead, we operate as an introductory agency. This means our role is to connect individuals and families with trusted, self-employed private carers who provide support in the home. Rather than managing or directing care ourselves, we focus on making the right match. We offer the tools, support, and structure needed for both parties to thrive.
Once a match is made, the ongoing care relationship is managed directly between the carer and the client, granting families greater flexibility, control, and choice.
For carers, this model means increased autonomy and fairer pay.
For families, it results in quicker access to care, reduced costs, and the ability to tailor care around their specific needs - all backed by the support of the Gladys team.